Hyderabad, November 23, 2019: Renault India, the number one European automotive brand in India, continuing its commitment to enhance customer satisfaction with a superlative brand ownership experience, announced the commencement of a nationwide After-sales service initiative,'Renault Winter Camp' from November 25 to December 01, 2019. To withstand their constancy and reinforce the relationship with the customers, the service camp will be effective at all Renault Service facilities across India.
With the objective to proactively support customers, the week-long winter camp will offer a comprehensive check-up for all Renault cars through 450+ service touchpoints. Trained and well-qualified service technicians would be dedicated to provide utmost care and expert attention that is needed for the vehicles. As per the guidelines stipulated by Renault India, the seven days winter camp will enable a detailed examination of all key functions of the car to ensure necessary actions for optimal performance of the vehicles.
Renault India will also offer exclusive benefits to its customer under the winter camp. Renault customers can avail up to 50% discount on select accessories, 10% attractive discount offers on select parts, 15% discount on labour charges and other value-added services. Renault India will also provide 10% discount on ‘Renault Secure’ which covers Extended Warranty Enrolment and Road Side Assistance. The company will also offer special price on ‘Renault Assured’ to facilitate the customers with insurance renewal solutions.
In addition to the check-up facilities and free car top wash, Renault India will provide a host of other value-added benefits like special discount offers on tyres (select brands), 5% discount on engine oil replacement and 5% additional discount on select parts & accessories only for MyRenault app registered users. Several fun-filled activities will be organized for customers with assured gifts and much more, making it an enduring and cherishing experience for the customers.
Renault Service Camps have always received an overwhelming response from customers across India and Renault will continue to build on such customer connect activities as it expands its footprint in India. Currently, Renault India also has a widespread presence of more than 350 sales and 264 service facilities across the country with benchmark sales and service quality.
Over the last few years, Renault has focused on establishing a strong base in India. Together with a strong product offensive strategy, Renault has been continuously undertaking strategic measures across all key business dimensions, ranging from product, network expansion, pioneering customer oriented activities and several innovative marketing initiatives to ensure unmatched customer satisfaction.