Istanbul, November 2024.
Turkish Airlines, the flag carrier of Türkiye, has been awarded the
prestigious 'World Class'award by APEX (Airline Passenger Experience
Association) for the fourth consecutive year,maintaining its place among the 10
airlines in the world that have received this prestigious award. The awards
presented by APEX were handed out at a special ceremony during the APEX/IFSA
Global Expo held in California. The carrier has also received ‘Best-In-Class’
distinction award in Sustainability, marking the airline's commitment to
excellence in passenger experience and operational quality.
As a result of
comprehensive inspections conducted by industry professionals, the'World Class'
recognition wasawarded based on performance across three categories: Safety
& Well-Being, Service-Guest Experience, and Sustainability, in which
Turkish Airlines earned a ‘Best-In-Class’ distinction award. This achievement
reflects Turkish Airlines’ commitment to sustainability through circular
practices, digitalization, waste management, and more.In addition to
these achievements, the national flag carrier has also received ‘FTE Pioneer
Award’ from Future Travel Experience (FTE), a part of the APEX group. The FTE
Global Airline Pioneer Awards ceremony took place in Los Angeles to award six winners
worldwide that are pushing the boundaries of innovation, enhancing customer
experience, and playing a vital role in advancing the air transport
industry.
Commenting on
the awards, Turkish Airlines Chairman of the Board and the Executive Committee, Prof.
Ahmet Bolatstated: “We
are honored to receive the 'World Class' and ‘Best-In-Class Sustainability’ awards
from APEX, and‘FTE Pioneer Award’ from Future Travel Experience (FTE). This triple
recognition underscores ourdedication to enhancing passenger experience, driving
innovation, and integrating sustainable practices across our operations while delivering
a world-class experience for our guests. My heartfelt thanks to our Turkish
Airlines family for making these achievements possible and to our passengers
for their trust in our services.”
“Turkish
Airlines has consistently redefined luxury travel, earning APEX World Class
recognition year after year,” APEX Group CEO Dr. Joe Leader remarked. “Their unmatched global
network, combined with a passenger experience enriched by world-renowned
Turkish hospitality, sets a high bar for excellence. With the unveiling of
their new Crystal Business Class suite in 2024, featuring enhanced privacy,
larger seating, and exquisite design details, Turkish Airlines continues to
elevate the standards of premium air travel, truly embodying the essence of
APEX World Class by YATES+.”