New Delhi, February 2025.

Under the Atmanirbhar Bharat initiative, Bharat Sanchar Nigam Limited (BSNL) is playing a key role in strengthening the communication infrastructure at the Mahakumbh 2025, to ensure reliable connectivity. BSNL has set up a dedicated customer service center in the Mela area, where pilgrims and devotees are receiving on-site assistance, complaint resolution, and uninterrupted communication services.

At the Kumbh Mela, pilgrims from different parts of the country are being provided with free SIM cards from their respective circles. If any pilgrim loses or damages their SIM card, they will not need to return to their home state. BSNL has arranged to supply SIM cards from all circles across the country to the Mela area. This service is completely free, ensuring that pilgrims can easily stay in touch with their family and friends. BSNL has set up a camp office at Lal Road Sector-2, from where all communication services are being managed.

There has been a significant increase in demand for services like fiber connections, leased line connections, and mobile recharges in the Kumbh area. Keeping in mind the convenience of the public, SIM cards from different states have been made available, benefiting not only the pilgrims but also the security forces stationed there. BSNL’s Chief General Manager for the Prayagraj commercial area, Shri B. K. Singh, mentioned that during Amrit snans on Makar Sankranti and Mauni Amavasya, the quality of communication services remained intact, and despite heavy crowds, the network did not experience any disruptions.