Istanbul,
15 September, 2025
Turkish
Airlines, the flag carrier of Türkiye, has been awarded with the prestigious “World
Class” award by APEX (Airline Passenger Experience Association) for the
fifth consecutive year. With this recognition, Turkish Airlines has once again showcased
its commitment to excellence in global branding, passenger experience, and
operationalquality.
The
APEX/IFSA Awards Ceremony, held in Long Beach, California, celebrated pushing the
boundaries of innovation, elevating customer experience, and those that play a
vital role in the advancement of the airline industry. Turkish Airlines stood
out with the “World Class” award at the ceremony, which represents dedication
in premium service and passenger experience.
Following
comprehensive deliberations conducted by industry professionals, the “World
Class” award was presented to Turkish Airlines based on itsexemplary
performance across four key categories: Safety & Wellbeing, Service-Guest
Experience, Sustainability, and Food & Beverage Executions.
In
addition to the highly coveted“World Class” award, Turkish Airlines was
also recognized for the second consecutive year as “Best in Class in the
World Class Sustainability Category” and this year received the newly
introduced“Best in Class in the World Class Food & Beverage Executions
Category.”
Commenting on the awards, Turkish Airlines Chairman of the Board and the
Executive Committee, Prof. Ahmet Bolat stated:“We are honored to receive the prestigious ‘World Class’ award from APEX
for the fifth consecutive year, reaffirming our leadership in the global
aviation industry. Our two additional awards this year further highlight our
unwavering commitment to offering our guests an exceptional dining experience
above the clouds, while continuously advancing innovation and embedding
sustainability in of our operations. I extend my sincere gratitude to the
entire Turkish Airlines family for their dedication in making these
achievements possible, and to our valued guests for the trust they place in
us.”
APEX
Group CEO Dr. Joe Leaderaffirmed:“Turkish Airlines marks its fifth
consecutive year as an APEX World Class airline in 2026, while also making
history as the first airline to capture two APEX World Class service awards in the
same year. Achieving the 2026 APEX World Class Best Food & Beverage
distinction alongside the 2026 APEX World Class Sustainability award against
formidable global competition reflects a balance of culinary excellence and
environmental leadership. Turkish Airlines continues to set a new global
benchmark by pairing authentic hospitality with innovation that redefines what
passengers can expect from world-class travel.”
Ratifying
its World Class level when it comes to designing menus that cater to the diverse
tastes of its guests, Turkish Airlines offers meticulously prepared in-flight
dining experience at the highest level, enriched with its signature Turkish
hospitality. Furthermore, flag carrier’s efforts on its environmental
commitment to sustainability practices implemented in various areas such as
digitalization and waste management leads the way in the industry as recognized
by APEX.