New Delhi, 23 December2019– Small and medium businesses (SMBs) in
India with PCs that are more than four years old and running older operating
systems can experience more than double productivity losses as compared to
newer PCs. Not just work efficiencies, older PCs expose organizations to
security vulnerabilities and IT threats. Nearly 43% SMBs still own PCs that are
more than four years old and are running older operating systems.
These findings were revealed in the latest
Microsoft study[1] in
partnership with global SMB IT market
research and analyst organization TechAisle,
which polled almost 2,000 SMBs across Asia Pacific.
SMBs that have already
embraced modern workplace strategy have experienced higher productivity,
reduced costs, and enhanced security. 95%
of the SMBs surveyed agreed that adopting new PCs has reduced overall
maintenance costs and 83% of them has seen higher productivity benefits.
Farhana Haque, Group Director – Devices,
Microsoft India said, “Technology can be a
real enabler for businesses, both small and large, and SMBs need to recognise
the value that IT investment can bring to their present and future growth. SMBs
employ over 110 million people in India, significantly contributing to India’s economic
growth. Microsoft is helping SMBs in India realise
their ambitions and succeed in this competitive marketplace.”
According to the study, the continued delay in
SMBs’ adoption of newer technological infrastructure across business functions,was due to factors such as perceived app incompatibility
and high costs
associated with acquiring and maintaining new IT
hardware and software.Nearly two-thirds of SMBs surveyed (66%) said they did not have
a PC refresh policy nor were they actively pursuing it.
However,
the reality is that the lack of a strategic PC refresh policy can result in
greater repercussions in the long run. There is a
3.8 times higher chance of old PCs requiring repairs, which can result in at
least 132 hours’ worth of productive time lost.
Waysto
narrow the technology adoption gap include cloud adoption and Windows-as-a-Service.
SMBs can refresh their older PCs as Windows-as-a-Serviceprovides security
patches and regular OS updates for optimized use. Concerns over app
compatibility are addressed with Windows 10, the most app-compatible version of
Windows-to-date with best practices including app telemetry, ISV partnerships
for diagnostic data and troubleshooting as well as looping feedback cycles. With the upcoming Windows 7 End of Support, SMBs have to make their shift towards newer
PCs and operating systems as users will no longer receive security updates or
support for PCs running on Windows 7. This includes new security updates,
non-security hotfixes, free or paid assisted support options, and online
technical content updates.
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