Madhab Bahadur from Titan Eyeplus travelled across the country to hand deliver the product & ensure that the product fits the customer perfectly – such was his commitment to the Titan’s value of nothing but 100% comfort for the customer. He epitomizes the brand’s philosophy of “Going the extra mile” for delighting every single customer.

The TRRAIN Retail Awards are an initiative to acknowledge extraordinary stories of delivering "Beyond the role" customer experiences in the retail community. Since its inception in 2007 Titan Eyeplus is leading the curve in superlative customer experience, in-store, and after-sales services. The brand continues to set standards in products that are designed and manufactured in-house with design inspiration coming from closely following consumer preferences & best in class eye-testing in stores to ensure the highest comfort in the precision eyewear.