New
Delhi, April 29, 2021.
Building on its industry-leading
digital initiatives Hero MotoCorp, the world’s largest
manufacturer of motorcycles and scooters, has launched a Virtual Showroom feature
to provide an Immersive Digital Buying Experience to customers.
The Virtual Showroom will enable customers to
discover, engage and purchase Hero’s motorcycles and scooters through a
seamless digital experience. Providing a 360-degree view of both the spaceand
the product, the feature allows customers to easily browse and explore the
design, features, and technical details of each model right from the comfort of
their homes.
The virtual showroom can be conveniently
accessed through Hero MotoCorp’s company website www.heromotocorp.comor at https://virtualshowroom.heromotocorp.com/.The new feature
prioritizes customer convenience and ensures an experience that is identical to
a physical showroom visit. Customers can easily navigate to the ‘Request a call
back’toenquire about the vehicle of their choice, while an option of direct
purchase is also available.
Commenting on the initiative, Naveen Chauhan,
Head – Sales and After sales, Hero MotoCorp, said, “At Hero MotoCorp we are constantly striving to enhance
our customer buying experience. Considering the need for social distancing and
catering to the digitally savvy customers, it is imperative for our services to
be present at the customers’ fingertips while providing a holistic experience
right from the beginning of their purchase journey. This feature is in line
with our commitment to build value-led initiatives. Soon after launching our
messaging app based chatbot services, we are now bringing a Hero showroom
straight to the customer's room.”
Key attributes and highlights of the feature:
Virtual Showroom (VS) is the initial landing page giving an ambiance similar
to a physical showroom. The VS showcases nine products, which can be purchased
through Hero’s e-commerce portal - eShop.
Hero Product Configurator (HPC) provides the 3D product experience to the customers with
all product features, colors, variants aesthetically displayed. The Accessory
Configurator provides an immersive experience of adding the accessories of
choice on the vehicle. The price of the chosen vehicle is dynamically updated basis
the variant and location chosen. Further purchase process can be completed
through Hero’s eShop platform.
Augmented Reality (AR) experience is generated within HPC or directly from VS,
to enable customers and page visitors to enhance their product experience and
understanding instantly by visualizing the vehicle in an environment of their
choice. The AR feature can be experienced on supported iOS and Android devices
without the need to download any app.