Bikaner, 22^nd February 2024.

JCB India Limited today inaugurated its dealer, Mayank Equipment’s new facility in Bikaner. Offering JCB India’s full Product Portfolio, the newly inaugurated state-of-the-art facility is set to provide an unmatched customer experience in Bikaner and surrounding areas. The facility will have a trained and competent team for Sales, Service and Parts along with on-site support.

Spread across 15,000 sq. ft, the facility features an integrated workshop with a three-bay workshop along with mobile service vans, a parts van, and a LiveLink command center to ensure the professional product support and an enhanced customer experience.

Mr. Deepak Shetty, CEO and Managing Director of JCB India said, "We are delighted to be inaugurating Mayank Equipment's new facility in Bikaner today. This new branch will benefit our customers in western Rajasthan and will enhance their ownership experience of JCB products"

Mayank Equipments has been a JCB India dealer since 1998, and continues to invest in the JCB Business. It today has 21 touchpoints in Western Rajasthan and service outlets spread over the territory for the benefit of its customers. This new facility complies with the JCB corporate identity guidelines and is equipped with JCB standardised systems and processes.

He further added "Rajasthan is a progressive state and with the focus on infrastructure development, greater opportunities for growth in this region will get created. JCB is committed to the state as we already have our state-of-the-art factory at Jaipur. This new dealership premises will play a critical role by supporting our business here. Our customers operate JCB machines that help build infrastructure and we are proud to have played a role in the journey of development.

The facility’s state-of-the-art fully operational LiveLink command centre will enable 24x7 fleet management support to the customers. JCB LiveLink, an advanced telematics technology, strives to deliver constructive, real-time information to increase site efficiency and improve productivity. It gives information on the Service, Operations, and Security of JCB machines, through which JCB has radically changed and improved the customer experience of its machines.