Gurugram, April 01, 2025.
Samsung,
India’s largest consumer electronics brand, unveiled its refreshed “AI Home”
vision and innovative appliance lineup at its global launch event, Welcome to
Bespoke AI, in Seoul, Korea. With a focus on providing a more secure and
intuitive user experience, the company introduced an AI Home experience,
showcasing advanced AI features and a wider range of screen-enabled appliances.
Jeong
Seung Moon, EVP and Head of the R&D Team for Digital Appliances Business at
Samsung Electronics, opened the global press conference by introducing the
company’s vision for creating an AI Home that harmoniously connects various
devices and, as a result, caters to user needs in every room of the home.
“Through
our Bespoke AI appliances, Samsung has brought an AI Home to life that not only
enhances everyday convenience but also enables energy savings and care,”said Jeong Seung Moon.“We will continue to expand the advanced AI Home to
more households, leveraging smart screens, Bixby and Knox security.”
The 2025 Bespoke AI Appliance Lineup
During
the event, Samsung introduced its Bespoke AI appliances for 2025, which bring
new and innovative functionalities to solve users’ difficult problems.
At
the heart of the company’s vision is the AI Home display.1 Built
upon the innovation of the first introduction of the AI Home display last year,
the AI Home with new size options has been expanded to a broad range of new
products, such as Bespoke AI Refrigerators, the Bespoke AI Laundry Vented
Combo, Washers and Dryers.2
The 9-inch AI Home screen on the Bespoke AI
Refrigerator lineup increases consumers’ options by offering a similar
experience to what’s available on the larger AI Family Hub™ screen. With the
upgraded AI Vision Inside,3 food management has been enhanced
with new features such as automatic recognition of processed food items,4 for
models with the AI Family Hub™ and those with the AI Home. Through the 7-inch
AI Home in the Bespoke AI Laundry, users can intuitively control the washing
and drying cycles, as well as monitor and control other connected devices.5
Moreover, the new Bespoke AI appliances bring enhanced
features that adapt to consumer needs. For example, the Bespoke AI Hybrid
Refrigerator utilizes AI to efficiently cool the inside of the fridge,
detecting its current status and predicting internal temperature changes to
effectively adapt cooling.
The Bespoke AI Laundry includes new functions to
enhance consumer convenience, with new standalone models that have upgraded AI
Wash and AI Dry to AI Wash+ and AI Dry+,6 as well as models to
be launched in Europe, using up to 55% less energy than class A minimum
requirements for the washer.7 Also, Samsung unveiled the new
Bespoke AI Laundry Vented Combo, which is the first ever vented combo in its
class.8 It significantly reduces drying time, finishing both
washing and drying in 68 minutes with its Super Speed cycle.
Samsung is continuing to innovate its vacuum cleaner
lineup, as well. The cordless stick vacuum cleaner, the Bespoke AI Jet Ultra,
will be launched with the world’s most powerful9 suction power
of up to 400W.10 The upgraded AI Cleaning Mode 2.011 classifies
more diverse environments12 like corners13 and
the type of carpets14 for improved cleaning performance.
Samsung also revealed the Bespoke AI Jet Bot Steam Ultra.15 Not
only is the robot vacuum cleaner designed to climb thresholds, but it is also
enhanced with AI Object Recognition for complex environments,16 which
can recognize obstacles as small as 1cm, and even transparent liquids17 for
better cleaning results. And when it encounters corners or walls, the brush
pops out, allowing it to clean areas that can be difficult for typical robot
vacuum cleaners to deal with.
Samsung Home Appliances Bring Easy To Use,
Care and Saving to Consumers
Samsung elaborated further on its “AI Home” vision and
its commitment to integrating AI across the connected experience to cater to
diverse lifestyles — through the core benefits of Easy to Use, Care and Saving.
Thanks to the adoption of the AI Home display, users
will find it easier than ever to engage with the full functionality of their
Bespoke AI appliances. The smart screen is now an even better central control
hub, even connecting third party devices through SmartThings without the need
for a separate hub device.18 Users can also utilize features
like the refrigerators’ Daily Board to receive personalized information and
better manage their day — or use Map View to effortlessly monitor and control
other connected devices.
The upgraded Bixby allows for easier control of appliances
through voice commands and enhances usability through new features like Voice
ID.19 It personalizes services by recognizing the user’s voice,
automatically switching to the Samsung account of the speaker and showing their
calendar on the screen. And if that person also uses the low vision option on
their Galaxy smartphone, it will be automatically synced to the screen for a
better viewing experience.
New SmartThings services were also introduced during
the event, including Family Care,20 which sends an alert to
other family members if a user’s movement is not detected at the set time — or
if there is no activity for a certain amount of time after the last activity.
It is also possible to use the robot vacuum cleaner to look for signs of an
emergency, with all of this functionality being tightly secured by Samsung
Knox.
Continued Efforts To Deliver Reliable Experiences
To complete its “AI Home” vision for 2025, Samsung
shone a light on how it is pushing the boundaries of innovation, prioritizing a
trusted experience for users.
First, Samsung will apply enhanced Knox security to
devices across the lineup so that users will be able to enjoy their AI Home
experience with peace of mind. This year in particular, Trust Chain, which is
part of Knox Matrix, is applied to all Wi-Fi enabled appliances launching in
2025. Users can continuously monitor products’ security status in real time
through the dashboard.2
Knox Vault is also applied to home appliances for the
first time,22 storing particularly sensitive user information,
such as passwords and authentication information, in a separate hardware chip
to ensure protection. Furthermore, to protect against the potential of future
quantum attacks, Samsung’s security is also equipped with post-quantum cryptography
(PQC), a part of Knox Matrix Credential Sync, for its screen-applied products.23
Another
key priority for Samsung is making sure that customers can use the latest
software features on their existing appliances without buying new ones. With
Smart Forward,24 the software update service through
SmartThings, Samsung continuously updates its appliances with new features to
enhance the consumer experience.
Samsung
is also actively improving product maintenance. SmartThings Home Care utilizes
AI to diagnose each appliance’s status, and if signs of malfunction are
detected, it sends a notification in advance. In addition, a technical support
representative can provide guidance on remote measures based on pre-diagnosis
results.25 This support feature has already expanded to more
countries, including France, Netherlands and Canada, following Korea and the
United States.
By
integrating all of these wide-ranging initiatives, Samsung aims to create safer
and more reliable smart home experiences that users can enjoy with comfort and
peace of mind.